Found a Bug?
Before Filing a Bug ...
First check the Freqeuntly asked questions and the commonly known problems pages.
Then, check the list of unresolved bugs.
Before submitting a defect, please create an execution trace file.
I Really Found a New Bug
Please report defects through Bugzilla.
Note: If you don't already have a bugzilla account at mozdev.org, you will be prompted to create one when you submit the bug report.
Execution Trace
Enigmail incorporates a verbose trace feature for debugging. If you report a bug, it would be very helpful if you could append the trace output to the bug report.
To enable tracing:
Open the OpenPGP Preferences panel (OpenPGP->Preferences)
Activate the checkbox Display Expert Options
Click on the Debugging tab to access the debugging preferences.
In the text box labelled Log Directory, type in any valid directory path, e.g., /data/tmp (Unix) or c:\windows\temp (Windows).
A file named enigdbug.txt will be created in this directory containing the trace log. This is the file in which we are interested.
